Cancellation Window: Orders can be canceled within 24 hours of placement for a full refund.
Cancellation Requests: To cancel your order, please contact our customer service team with your order number and reason for cancellation.
Shipped Orders: Once an order has been shipped, it cannot be canceled. You will need to follow our return policy.
Non-Cancellable Items: Certain items such as custom-made or personalized products cannot be canceled once production has started.
Refunds for Canceled Orders: If your cancellation request is accepted, a refund will be processed within 5-7 business days.
Partial Cancellations: If you ordered multiple items and wish to cancel part of your order, please specify which items to cancel when contacting us.
Pre-Order Cancellations: Pre-orders can be canceled at any time before the product is shipped.
Subscription Cancellations: If you have subscribed to a recurring service or product, you may cancel your subscription at any time before the next billing cycle.
Failure to Cancel: If an order is not canceled within the specified window, you will be charged and the order will be processed.
Cancellation Confirmation: You will receive an email confirmation once your order has been successfully canceled.